Cancellation of the 4.89 Release for CN Instances

Incident Report for Viedoc

Resolved

The planned release of version 4.89 to the CN training and production instances has been cancelled due to unforeseen technical issues specific to the Chinese server environment.
As the 4.90 release is already scheduled for December, we will proceed directly from version 4.88 to 4.90 for the CN training and production instances.
The impact to end users is minimal, as version 4.89 contains only non-critical bug fixes.
No other instances or regions are affected by this change.
We appreciate your understanding and apologize for any inconvenience this may cause.

Posted Nov 11, 2025 - 11:55 UTC

This incident affected: Viedoc 4 - China (Main portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)).