All Systems Operational

Viedoc 4 - Japan Operational
Main portal (clinic/admin/designer) Operational
Subject portal (ViedocMe) Operational
Application programming interface (API) Operational
Background processes (import/export/revisions/alerts/archive/disposal) Operational
Reporting tool (ViedocReports) Operational
Document management (ViedocTMF) Operational
Viedoc 4 - Europe Operational
Main portal (clinic/admin/designer) Operational
Subject portal (ViedocMe) Operational
Application programming interface (API) Operational
Background processes (import/export/revisions/alerts/archive/disposal) Operational
Reporting tool (ViedocReports) Operational
Document management (ViedocTMF) Operational
Viedoc 4 - China Operational
Main portal (clinic/admin/designer) Operational
Subject portal (ViedocMe) Operational
Application programming interface (API) Operational
Background processes (import/export/revisions/alerts/archive/disposal) Operational
Reporting tool (ViedocReports) Operational
Document management (ViedocTMF) Operational
Viedoc 4 - US Operational
Main portal (clinic/admin/designer) Operational
Subject portal (ViedocMe) Operational
Application programming interface (API) Operational
Background processes (import/export/revisions/alerts/archive/disposal) Operational
Reporting tool (ViedocReports) Operational
Document management (ViedocTMF) Operational
Viedoc 3 - Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Completed - The scheduled maintenance has been completed.
Oct 13, 07:00 UTC
Scheduled - We will be performing scheduled maintenance on the training environment hosted in Europe (France) to upgrade and replace a Redis instance.
Impact: During the maintenance window, users may experience degraded performance or brief service interruptions, and may be required to log in again.
We will make every effort to minimize the impact and restore normal service as quickly as possible.
Thank you for your patience and understanding.

Oct 12, 14:13 UTC

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.