All Systems Operational

Viedoc 4 - Japan Operational
90 days ago
100.0 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
100.0 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
100.0 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
100.0 % uptime
Today
Viedoc 4 - Europe Operational
90 days ago
99.93 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
99.93 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
99.93 % uptime
Today
Application programming interface (API) Operational
90 days ago
99.93 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
99.93 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
99.93 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
99.93 % uptime
Today
Viedoc 4 - China Operational
90 days ago
99.95 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
99.95 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
99.95 % uptime
Today
Application programming interface (API) Operational
90 days ago
99.95 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
99.95 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
99.95 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
99.95 % uptime
Today
Viedoc 4 - US Operational
90 days ago
100.0 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
100.0 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
100.0 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
100.0 % uptime
Today
Viedoc 3 - Europe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

Postmortem - Read details
Aug 17, 12:44 UTC
Resolved - Incident has now been resolved by Microsoft and we can confirm that Viedoc suite is fully operational again.

We apologize for the inconvenience.

Aug 17, 11:20 UTC
Update - We are continuing to monitor for any further issues.
Aug 17, 10:09 UTC
Monitoring - We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.
Aug 17, 09:54 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.