All Systems Operational
Viedoc 4 - Japan Operational
90 days ago
99.85 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
99.42 % uptime
Today
Viedoc 4 - Europe Operational
90 days ago
99.82 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
99.31 % uptime
Today
Viedoc 4 - China Operational
90 days ago
99.94 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
99.98 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
99.79 % uptime
Today
Viedoc 3 - Japan Operational
90 days ago
100.0 % uptime
Today
Viedoc 3 - Europe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021
Resolved - This incident has been resolved.
Oct 22, 08:37 UTC
Update - The hotfix has been rolled-out on Viedoc 4 - China.
Oct 22, 08:37 UTC
Update - The hotfix has been rolled-out on Viedoc 4 - Japan.
Oct 22, 07:29 UTC
Update - The hotfix has been rolled-out on Viedoc 4 - Europe.
Oct 22, 05:36 UTC
Identified - A hotfix is being finalized. Planned roll-out 2021-Oct-22.
Oct 21, 14:18 UTC
Investigating - Viedoc continue to experience occasional issues with PDF exports, including but not limited to PDF/A. We are currently working to resolve this issue.
Oct 20, 14:37 UTC
Oct 21, 2021
Oct 20, 2021
Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 06:43 UTC
Scheduled - Microsoft Azure is performing maintenance on database services located in Japan East between 17:00 JST October 12th and 08:00 JST October 13th.
During this maintenance there may be a short interruption to our service.
Any interruptions impacting our service will be announced here.
Oct 9, 07:15 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 15:00 UTC
Scheduled - Microsoft Azure is performing maintenance on database services located in France Central between 15:00 UTC October 14th and 06:00 UTC October 15th.
During this maintenance there may be a short interruption to our service.
Any interruptions impacting our service will be announced here.
Oct 12, 06:14 UTC
Completed - The scheduled maintenance has been completed.
Oct 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 14:02 UTC
Scheduled - Microsoft Azure is performing maintenance on database services located in East China between 22:00 CST October 14th and 08:00 CST October 15th.
During this maintenance there may be a short interruption to our service.
Any interruptions impacting our service will be announced here.
Oct 12, 06:28 UTC
Oct 14, 2021
Oct 13, 2021

No incidents reported.