All Systems Operational
Uptime over the past 90 days. View historical uptime.
Viedoc 4 - Japan Operational
90 days ago
100.0 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
100.0 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
100.0 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
100.0 % uptime
Today
Viedoc 4 - Europe Operational
90 days ago
100.0 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
100.0 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
100.0 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
100.0 % uptime
Today
Viedoc 4 - China Operational
90 days ago
100.0 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
100.0 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
100.0 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
100.0 % uptime
Today
Viedoc 4 - US Operational
90 days ago
100.0 % uptime
Today
Main portal (clinic/admin/designer) Operational
90 days ago
100.0 % uptime
Today
Subject portal (ViedocMe) Operational
90 days ago
100.0 % uptime
Today
Application programming interface (API) Operational
90 days ago
100.0 % uptime
Today
Background processes (import/export/revisions/alerts/archive/disposal) Operational
90 days ago
100.0 % uptime
Today
Reporting tool (ViedocReports) Operational
90 days ago
100.0 % uptime
Today
Document management (ViedocTMF) Operational
90 days ago
100.0 % uptime
Today
Viedoc 3 - Japan Operational
90 days ago
100.0 % uptime
Today
Viedoc 3 - Europe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Issues with data imports through the WCF API on the EU and US instance
Resolved - The issue has now been resolved. Imports of large data files submitted through the WCF API on the EU and US instances are now working as expected again. This issue was resolved on the EU instance on 2024-10-16 and on the US instance on 2024-10-17.
Oct 17, 13:40 UTC
Investigating - Imports of large data files submitted through the WCF API on the EU and US instance are currently failing. Investigation is ongoing and status updates will be provided here.

For urgent imports, please contact the support or your product specialist for advice.
Oct 10, 18:15 UTC
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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