eTMF performance degradation on Europe server.

Incident Report for Viedoc

Resolved

After 24 hours of monitoring, this issue has been resolved after completion of maintenance aimed at correcting networking issues. Proactive monitoring will continue. Thank you for your patience in this matter.
Posted Jul 25, 2025 - 13:32 UTC

Investigating

There have been reports of degraded eTMF performance (slow load times) on the Europe server. The root cause is currently under investigation.
Posted Jul 23, 2025 - 15:17 UTC
This incident affected: Viedoc 4 - Europe (Document management (ViedocTMF)).
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