Planned downtime on US instance in the upcoming maintenance window

Scheduled Maintenance Report for Viedoc

Completed

The scheduled maintenance has been completed.

Posted May 17, 2025 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 17, 2025 - 06:00 UTC

Scheduled

On the date specified below, the Viedoc suite will be taken offline for technical infrastructure upgrades. During the upgrade the full Viedoc suite will be inaccessible for all users. We will do everything we can to limit the downtime as much as possible. In a worst-case scenario the downtime might last up to approximately 1 hour but will likely be shorter. An announcement will be published on this status page when the upgrade is about to start and as soon as completed.

US instance 17th of May 06:00 - 07:00 UTC

Posted May 16, 2025 - 11:23 UTC

This scheduled maintenance affected: Viedoc 4 - US (Main portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)).