Scheduled Maintenance – Training Environment (Europe – France)

Scheduled Maintenance Report for Viedoc

Completed

The scheduled maintenance has been completed.

Posted Oct 13, 2026 - 07:00 UTC

Scheduled

We will be performing scheduled maintenance on the training environment hosted in Europe (France) to upgrade and replace a Redis instance.
Impact: During the maintenance window, users may experience degraded performance or brief service interruptions, and may be required to log in again.
We will make every effort to minimize the impact and restore normal service as quickly as possible.
Thank you for your patience and understanding.

Posted Oct 12, 2026 - 14:13 UTC

This scheduled maintenance affected: Viedoc 4 - Europe (Main portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)).