Planned downtime on EU instance in an upcoming maintenance window

Scheduled for May 31, 06:00 - 07:00 UTC

Scheduled

On the date specified below, the Viedoc suite will be taken offline for technical infrastructure upgrades. During the upgrade the full Viedoc suite will be inaccessible for all users. We will do everything we can to limit the downtime as much as possible. In a worst-case scenario the downtime might last up to approximately 1 hour but will likely be shorter. An announcement will be published on this status page when the upgrade is about to start and as soon as completed.

EU instance 31st of May 06:00 - 07:00 UTC (08:00 - 09:00 CEST)

Posted May 19, 2025 - 07:02 UTC

This scheduled maintenance affects: Viedoc 4 - Europe (Main portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)).