Incident Report for Viedoc
Ted Lähteenmäki, Manager IT Operations
Viedoc Technologies AB
Phone: +46 736 92 26 12
Delay in processing exports.
Viedoc 4 instances in Japan.
2022-05-10 13:05 UTC – 2022-05-11 06:00 UTC
After release of Viedoc 4.70 an issue with export generation was detected.
Human error. A configuration parameter was not saved in the release process which caused a delay in export processing.
The missing parameter was added in the configuration.
The configuration parameter has been added as part of the automated release process to avoid human error.