Planned downtime on EU instance in upcoming maintenance window
Scheduled Maintenance Report for Viedoc
Completed
The technical upgrades are now completed on the EU instance and the system is now operating as expected again. Total downtime lasted between 07:45 - 08:22 CEST.
Posted Sep 28, 2024 - 06:29 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2024 - 05:45 UTC
Scheduled
On the date specified below, the Viedoc suite will be taken offline for technical infrastructure upgrades. During the upgrade the full Viedoc suite will be inaccessible for all users. We will do everything we can to limit the downtime as much as possible. In a worst-case scenario the downtime might last up to approximately 2 hours but will likely be shorter.

EU instance 24 of Aug 07:45 - 10:00 CEST (from approximately 05:45 AM UTC)

An announcement will be published on this status page when the upgrade is about to start and as soon as completed. This upgrade is unrelated to releases of the Viedoc 4.79 and 4.80.
Posted Sep 27, 2024 - 07:08 UTC
This scheduled maintenance affected: Viedoc 4 - Europe (Main portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)).