Temporary operational disturbance observed on the Chinese instance

Incident Report for Viedoc

Resolved

This incident has been resolved.
Posted Jun 03, 2026 - 13:23 UTC

Monitoring

Temporary operational disturbance observed in the Viedoc suite on the Chinese instance (clinic.viedoc.cn).
Posted Jun 03, 2026 - 12:12 UTC
This incident affected: Viedoc 4 - China (Main portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)).