Planned downtime on JP instance in an upcoming maintenance window

Scheduled Maintenance Report for Viedoc

Completed

The scheduled maintenance has been completed.

Posted Sep 07, 2024 - 08:43 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 07, 2024 - 06:45 UTC

Scheduled

On the date specified below, the Viedoc suite will be taken offline for technical infrastructure upgrades. During the upgrade the full Viedoc suite will be inaccessible for all users. We will do everything we can to limit the downtime as much as possible. In a worst-case scenario the downtime might last up to approximately 2 hours but will likely be shorter.

JP instance: 7 of Sep, approximately 15:45 - 18:00 JST (06:45-09:00 AM UTC)

An announcement will be published on this status page when the upgrade is about to start and as soon as completed.

This upgrade is unrelated to releases of the Viedoc 4.79 and 4.80.

Posted Aug 18, 2024 - 21:15 UTC

This scheduled maintenance affected: Viedoc 4 - Japan (Main portal (clinic/admin/designer), Subject portal (ViedocMe), Application programming interface (API), Background processes (import/export/revisions/alerts/archive/disposal), Reporting tool (ViedocReports), Document management (ViedocTMF)).